Terms of Service

Please read these Terms of Service carefully before using the website located at starbirdchickengrill.rest (the "Site") or any services offered by Starbird Chicken Grill (collectively, "we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our Site immediately.

1. Acceptance of Terms

By accessing, browsing, or using the Site and any related services provided by Starbird Chicken Grill, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Starbird Chicken Grill.

If you are using our Site or services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" and "your" will refer to both you personally and the entity you represent. If you do not have such authority, or if you do not agree to these Terms, you must not use our services.

You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater, to use our Site and services. By using the Site, you represent and warrant that you meet this age requirement. If you are under the required age, you may only use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes. If we make material changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by email or prominent notice on our Site.

2. Description of Services

Starbird Chicken Grill is a food service establishment operating in the United States. Through our website at starbirdchickengrill.rest, we offer the following services:

• Online Menu Browsing: Users may view our current food and beverage offerings, including descriptions, pricing, and nutritional information where available.
• Online Ordering: Users may place orders for food and beverages for pickup, dine-in reservation, or delivery through our Site or through authorized third-party delivery platforms.
• Catering and Event Services: We may offer catering options for private events, corporate gatherings, and special occasions. Additional terms may apply to catering orders.
• Promotions and Loyalty Programs: We may offer promotional deals, discounts, loyalty rewards, or gift card programs from time to time, subject to separate terms and conditions.
• Customer Communications: With your consent, we may send you newsletters, promotional emails, special offers, or notifications about our services.
• General Information: We provide information about our restaurant locations, hours of operation, contact details, and other general business information.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice or liability. We may also impose limits on certain features or restrict your access to all or parts of the Site without notice or liability. Menu items, prices, and availability are subject to change without notice and may vary by location.

Our services are intended for personal, non-commercial use only, unless you have entered into a separate written agreement with us for commercial use. Any use of our services for commercial purposes without our explicit written consent is strictly prohibited.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Site and our services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing orders, or otherwise interacting with our Site.
• Maintain the confidentiality of your account credentials and be solely responsible for all activities that occur under your account.
• Promptly notify us at [email protected] if you suspect any unauthorized use of your account or any security breach.
• Use our Site and services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Comply with all posted notices, guidelines, and instructions related to the use of the Site.
• Ensure that any information you submit to us does not violate the rights of any third party, including intellectual property rights and privacy rights.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Fraudulent Conduct: Submitting false, misleading, or fraudulent orders, payment information, or personal details; misrepresenting your identity or affiliation with any person or organization.
• Unauthorized Access: Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site, whether through hacking, password mining, or any other illegitimate means.
• Interference with Services: Interfering with or disrupting the integrity or performance of the Site or the data contained therein; transmitting any viruses, worms, defects, Trojan horses, or other items of a destructive nature.
• Data Scraping and Harvesting: Using any robot, spider, crawler, scraper, or other automated means to access the Site for any purpose without our express written permission; collecting or harvesting any personally identifiable information from the Site.
• Spam and Unsolicited Communications: Using the Site to send unsolicited communications, promotions, or advertising to other users or third parties.
• Reverse Engineering: Decompiling, reverse engineering, disassembling, or otherwise attempting to derive the source code of any software component of the Site.
• Illegal Activities: Using the Site in any manner that could violate any applicable federal, state, or local law or regulation, including but not limited to laws governing consumer protection, unfair competition, anti-discrimination, false advertising, and privacy.
• Defamatory or Harmful Content: Posting or transmitting any content that is defamatory, obscene, offensive, threatening, harassing, or that violates the rights of others.
• Impersonation: Impersonating any person, business, or entity, including our employees, agents, or other users.
• Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site, use of the Site, or access to the Site without our express written permission.
• Circumventing Security: Attempting to probe, scan, or test the vulnerability of our systems or network, or breach any security or authentication measures without proper authorization.

Violation of any of the above prohibited activities may result in immediate termination of your access to our Site and services, and may also expose you to civil and/or criminal liability under applicable law. We reserve the right to report any such violation to the appropriate law enforcement authorities.

4. Intellectual Property Rights

The Site and all of its content, features, and functionality — including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, button icons, software, and the compilation and arrangement thereof — are the exclusive property of Starbird Chicken Grill or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Starbird Chicken Grill name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Starbird Chicken Grill or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

4.1 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes. This license does not include any right to:

• Modify or copy the materials on the Site;
• Use the materials for any commercial purpose or for any public display;
• Remove any copyright, trademark, or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

4.2 User-Generated Content

If you submit reviews, comments, feedback, suggestions, ideas, or other content to us ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or control all rights to the User Content you post, that the content is accurate, that use of the content does not violate these Terms, and that the content will not cause injury to any person or entity.

5. Payment Terms

When you place an order through our Site, you agree to pay all charges associated with your order, including the price of the food items, applicable taxes, delivery fees (if applicable), and any service charges disclosed at the time of checkout.

5.1 Accepted Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the designated payment method;
• The payment information you provide is accurate and complete;
• You will notify us immediately of any changes to your payment information.

5.2 Pricing and Taxes

All prices displayed on our Site are in U.S. dollars (USD) and are subject to applicable sales taxes as required by federal, state, and local law. Prices are subject to change without notice. We are not responsible for any currency conversion fees or charges imposed by your financial institution.

5.3 Refund and Cancellation Policy

Order cancellations may be accepted only if requested before the preparation of your order has commenced. Once food preparation has begun, we cannot guarantee the ability to cancel or modify your order. Refunds, if applicable, will be processed using the original payment method. Please contact us at [email protected] for any refund requests or order disputes. We reserve the right to issue refunds at our sole discretion in accordance with applicable consumer protection laws.

5.4 Promotional Codes and Discounts

Any promotional codes, discount vouchers, or loyalty rewards are subject to their own specific terms and conditions and may not be combined with other offers unless expressly stated. We reserve the right to cancel or modify promotions at any time without prior notice.

6. Disclaimers

THE SITE AND ALL CONTENT, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW.

STARBIRD CHICKEN GRILL EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

• THE SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS;
• THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS;
• THE RESULTS OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES WILL BE ACCURATE, RELIABLE, OR CURRENT;
• THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS;
• ANY ERRORS IN THE SITE WILL BE CORRECTED.

6.1 Food Allergen Disclaimer

Menu descriptions and nutritional information provided on our Site are for general informational purposes only. While we make every effort to provide accurate information, we cannot guarantee that our food products are free from any specific allergens. Our kitchen may prepare food that contains or has come into contact with common allergens including, but not limited to, gluten, dairy, eggs, nuts, soy, fish, and shellfish. If you have a food allergy or dietary restriction, we strongly encourage you to contact us directly before placing an order at [email protected] to discuss your specific needs. We shall not be liable for any allergic reactions or health issues arising from the consumption of our food products.

6.2 Third-Party Links Disclaimer

Our Site may contain links to third-party websites, including delivery platforms, social media pages, and other external resources. These links are provided for your convenience only. We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. Use of any linked website is at your own risk and subject to the terms and conditions of that website.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STARBIRD CHICKEN GRILL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE OR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN;
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE.

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF STARBIRD CHICKEN GRILL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

8. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken Grill, its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Site or services, including but not limited to any actions taken by a third party using your account;
• Any User Content you submit, post, or transmit through the Site;
• Your violation of any applicable law, regulation, or the rights of any third party, including intellectual property rights, privacy rights, or rights of publicity;
• Any fraudulent, deceptive, or misleading activity conducted by you in connection with the Site or services;
• Your violation of any rights of another, including any claim that your User Content caused damage to a third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent. This indemnification obligation will survive the termination or expiration of these Terms and your use of the Site.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes or claims arising out of or related to these Terms, your use of the Site, or our services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal place of business is located, without regard to its conflict of law provisions.

These Terms are subject to compliance with all applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. §§ 41–58, governing unfair or deceptive acts or practices in commerce;
• The CAN-SPAM Act of 2003, governing commercial email communications;
• The Americans with Disabilities Act (ADA), as applicable to website accessibility;
• The California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), to the extent applicable to California residents;
• All applicable federal and state food safety and consumer protection laws and regulations.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the federal or state courts of competent jurisdiction located in the United States. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us and attempt to resolve the dispute informally. Please send your complaint or concern to [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may pursue formal dispute resolution as described below.

10.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE, THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR THE USE OF OUR SITE OR SERVICES, SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES, RATHER THAN IN COURT.

The arbitration shall be conducted in English. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitrator shall have authority to award the same damages and relief that a court could award, subject to the limitations set forth in these Terms.

10.3 Class Action Waiver

YOU AND STARBIRD CHICKEN GRILL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights. Nothing in this section shall preclude you from filing a complaint with the Federal Trade Commission or relevant state consumer protection agencies.

10.5 Time Limitation on Claims

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. This limitation does not apply to the extent it would conflict with mandatory requirements under applicable law.

11. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use our Site or services. We may terminate or suspend your access to the Site and services immediately, without prior notice or liability, at our sole discretion, for any reason or no reason, including if:

• You breach any provision of these Terms;
• We are required to do so by law;
• We decide to discontinue the Site or services, in whole or in part;
• We reasonably believe that your conduct could create liability for us or harm other users;
• You engage in fraudulent, abusive, or illegal activity.

Upon termination of your access, your right to use the Site and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification obligations, limitation of liability, governing law, and dispute resolution provisions.

You may also terminate your relationship with us at any time by discontinuing use of our Site and, if applicable, deleting your account. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for orders already placed.

12. Changes to Terms

We reserve the right to revise and update these Terms of Service at any time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter. We will indicate the date on which these Terms were last revised at the top of this page.

Where we make material changes to these Terms, we will take reasonable steps to notify you, such as by:

• Posting a notice on our homepage;
• Sending an email to the address you have registered with us (if applicable);
• Displaying a prominent notice within the Site.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you must stop using the Site and services immediately. It is your responsibility to check this page regularly so you are aware of any changes, as they are binding on you.

13. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Site and services. By agreeing to these Terms, you also acknowledge and agree to our Privacy Policy. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy.

14. Electronic Communications

By using our Site and services and providing us with your email address, you consent to receiving electronic communications from us. These communications may include notices about your account, order confirmations, receipts, promotional offers, and other information about our services. You agree that any notices, agreements, disclosures, or other communications we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in the email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional or administrative emails related to your orders or account.

15. Force Majeure

Starbird Chicken Grill shall not be liable or responsible for any failure to perform or delay in performance of any of our obligations under these Terms that is caused by events outside our reasonable control ("Force Majeure Events"), including but not limited to acts of God, fire, flood, earthquake, storm, or other natural disaster; epidemic, pandemic, or public health emergency; war, invasion, hostilities, terrorism, or civil unrest; government actions, sanctions, blockades, or embargoes; labor strikes or shortages; supply chain disruptions; power outages; or internet or telecommunications failures.

In the event of a Force Majeure Event, we will notify you as soon as reasonably practicable and will take reasonable steps to minimize the impact on our services. Our obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

16. Severability

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision of these Terms.

The parties agree that the court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Starbird Chicken Grill with respect to your use of the Site and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the same subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Starbird Chicken Grill. A waiver on one occasion shall not be deemed a waiver of any right or provision on any future occasion.

18. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. Any attempted assignment in violation of this section shall be null and void. We may assign or transfer these Terms, in whole or in part, without restriction, in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

19. No Third-Party Beneficiaries

These Terms of Service are for the sole and exclusive benefit of you and Starbird Chicken Grill. Nothing in these Terms, whether express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

20. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service or our services, please contact us through the following channels:

We strive to respond to all inquiries within three (3) to five (5) business days. For urgent matters related to food safety, allergies, or order issues, please contact us by email and clearly mark your message as urgent in the subject line.